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Shopping Information
What products does SHASHMAT offer?
SHASHMAT offers a premium collection of eyeglasses, sunglasses, and fashion eyewear designed for style, comfort, and everyday use.
How do I choose the right frame for my face shape?
You can browse our collections and select frames based on your face shape, style preference, and comfort requirements.
Can I order sunglasses and eyeglasses online?
Yes, all available products can be ordered directly through our website for convenient online shopping.
How long does shipping take?
Orders are typically processed within 1–2 business days, and delivery times may vary depending on your location.
Can I return or exchange my order?
Yes, eligible products can be returned or exchanged according to our Return & Exchange Policy. Please review the policy page for details.
Payment Infomation
What payment methods do you accept?
We accept major credit cards, debit cards, UPI payments, net banking, and other secure online payment methods.
Is my payment information secure?
Yes, all transactions are processed through secure payment gateways with industry-standard encryption for your protection.
Will I receive a payment confirmation after placing an order?
Yes, once your payment is successfully processed, you will receive an order confirmation via email or SMS.
What should I do if my payment fails?
If your payment fails, please try again using another payment method or contact your bank. If the issue persists, contact our support team.
Can I get a refund if my order is canceled?
Yes, eligible refunds will be processed to the original payment method according to our Refund Policy.